PRIVACY POLICY - PROACTIVE TECHNOLOGY GROUP PTY LTD
This statement discloses the privacy practices for Proactive Technology Group Pty Ltd. Please note that because we are very sensitive to the privacy concerns of our users, we have additional precautions in place to protect the personal information that consumers provide. If you are a user, please review our Consumer Privacy Policy.
What information we collect
Proactive Technology Group asks you for information when you register as a customer, purchase one of our products; download free evaluation software, upgrades, or white papers; order e-mail newsletters, respond to a marketing campaign, or place orders on the www.practek.com website. We use the information we gather to improve the user experience on our site and products, identify frequent visitors and for the following purposes:
- To provide product, fulfill an order, or complete a transaction
- To ensure that the products you purchase are up to date and operating correctly, and to provide the appropriate level of support
In addition, we may use your information to improve the content of our website, products, and services; to alert you to product upgrades, updates, and renewal information regarding your product; and to share special offers, product announcements, and other new services from Proactive Technology Group. When you register or make a purchase, we offer you the opportunity to opt into or out of these uses of your information. If you do not choose to opt out initially, you may still block future contact of this type by simply following the unsubscribe instructions that accompany all such communications, or by contacting us at the address below.
We email service notifications and inform to you about the status of your service orders or accounts, and to provide updates and technical notices. These messages are essential to maintain your subscription and the functionality of our services, so there is no opt-out available for service notifications, and these messages cannot be blocked.
We follow strict best practices for email marketing and customer contact, and we urge our business partners to do so as well.
Who We Share Information
We may share the information you provide with our business partners who act on our behalf for the uses described above.
How we offer our customers a choice
If you do not want Proactive Technology Group to contact you or your company for marketing purposes by email, postal mail, fax and/or phone, you may opt out by contacting our customer service, by sending email, or writing to us at the address below.
Please note that we do not allow our customers to opt out of contact that is required for the functionality of our products and services.
Security of your information
Proactive Technology Group uses state-of-the-art security technology to protect our customer data. Access to customer information is restricted to authorized personnel only. Credit card numbers are only used for payment processing and are never retained for marketing or other purposes.
Access to your information
If you are a user or consumer and you wish to view or correct Proactive Technology Group information about you or your company, please contact your sales representative or contact us at the above address.
How to Contact Us
Our mailing address:
Proactive Technology Group Pty Ltd
Attn: Privacy Officer
PO Box 984
North Adelaide 5006
South Australia
If you have any questions in relation to privacy, please contact us on + 61 (0) 8 8267 3324 between 9.00 am and 5.30 pm, Adelaide South Australia Time, Monday to Friday.
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